The Client engaged Auxiliobits to review their Insurance Claims process for an Automation assessment. The process was performed daily by the claims department. The department received hundreds of insurance claims daily in an excel sheet which needed to be processed.
Auxiliobits automated business process as per its RPA development LifeCycle. The Auxiliobits team performed user acceptance testing (UAT) and deployed the automated process into production. The clients insurance claims team was trained in Robot usage and exception handling as a part of supporting their routine operational activities.
- 90% reduction in processing time
- 100% accuracy in claims processing
- Human error was eliminated
About The Case Study
- Client Profile
- RPA Project Brief
- Challenges the client faced
- Auxiliobits’s RPA solution
- Process before automation (Manual process)
- Process after automation (Live in-production)
- Outcomes achieved