Insurance – RPA – Case Study

Challenge

The Client engaged Auxiliobits to review their Insurance Claims process for an Automation assessment. The process was performed daily by the claims department. The department received hundreds of insurance claims daily in an excel sheet which needed to be processed.

Solution

Auxiliobits automated business process as per its RPA development LifeCycle. The Auxiliobits team performed user acceptance testing (UAT) and deployed the automated process into production. The clients insurance claims team was trained in Robot usage and exception handling as a part of supporting their routine operational activities.

Outcomes

  • 90% reduction in processing time
  • 100% accuracy in claims processing
  • Human error was eliminated

About The Case Study

Download this case study to discover how a client manages the process that was performed daily by the claims department. The department received hundreds of insurance claims daily in an excel sheet which needed to be processed.
In this case study you will find valuable information including:
  • Client Profile
  • RPA Project Brief
  • Challenges the client faced
  • Auxiliobits’s RPA solution
  • Process before automation (Manual process)
  • Process after automation (Live in-production)
  • Outcomes achieved

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