A mid-sized network of healthcare providers practicing out of several specialty clinics throughout the Midwest was experiencing inefficient documentation processes. With more than 50 physicians and healthcare staff members handling about 5,000 patients per year, the organization had specialized in primary care, offering ophthalmology. Physicians were devoting about 2 hours per day on average to EHR data entry, which had drastically cut into patient interaction time. This administrative load was taking a toll on physician satisfaction as well as impairing daily patient capacity.
