Understand the growing pressure on Global Business Services organizations to reduce costs, improve efficiency, increase agility, and deliver greater strategic value to the enterprise.
Learn how Agentic AI is changing the GBS operating model by enabling intelligent systems to reason, make decisions, execute tasks, and coordinate workflows across multiple processes and platforms.
Explore the key financial and operational factors CFOs should consider when evaluating Agentic GBS investments, from productivity gains and cost reduction to scalability and improved service delivery.
Discover how to quantify the financial impact of intelligent automation through labor savings, faster cycle times, reduced errors, improved compliance, and increased process capacity.
Understand how to address risks related to autonomous decision-making, data security, compliance, governance, human oversight, and AI reliability while scaling intelligent automation.
Learn how to identify processes that are strong candidates for agentic automation based on transaction volumes, complexity, decision requirements, business impact, and automation potential.
Explore a practical roadmap for moving from business case to execution, including opportunity assessment, prioritization, pilot selection, governance, implementation, and early value measurement.
Understand how to move beyond isolated AI experiments and create a scalable Agentic GBS operating model that connects people, AI agents, automation, data, and enterprise systems.
CFOs and Finance Executives
GBS and Shared Services Leaders
COOs and Operations Transformation Leaders
Automation CoEs and Digital Transformation Heads
Risk, Compliance, and Governance Executives
CIOs, CTOs, and Enterprise Technology Leaders
Product, Innovation, and AI Transformation Leaders
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