Integrating RPA tools according to the laid down strategy can always be a tough call if the initial process analysis is not done diligently. The long term RPA strategy benefits from an RPA business analyst (BA) understanding the business processes and laying out a well thought out long term solution. This is necessary for the organization and the business to reap full potential benefits of RPA integration.
A good RPA BA is one who understands the business requirements and the problem. Once the business problem is identified then that can be translated to a technology problem to provide a high level solution around RPA strategy. An able RPA analyst is a bridge between the stakeholders of the business and the ones delivering the solution.
Understanding the existing business processes and work environment requires industry knowledge and skills. An RAP analyst must be curious and have great communication skills to identify all pain points in a business and then provide a long term road map. With a long term vision for the benefits of the enterprise processes an RPA business analyst provides the best solution to be implemented over a period of time.
A long term RPA integration strategy can lead to impatient stakeholders which the analyst needs to handle. Patience along with great analytical skills are required by a BA to help organizations reap full potential and benefits of the RPA integration and long term strategy.